The retail industry is facing a severe staffing crisis. According to the US Bureau of Labor Statistics, 686,000 people quit their jobs in the retail sector in November 2021. Low wages, high stress, burnout, and a lack of career opportunities are some of the factors that contribute to this challenge. How can retailers cope with this situation and maintain their profitability and competitiveness?
Signifi Solutions developed a suite of innovative technology solutions that can help retailers optimize their operations, improve employee efficiency and well-being, and enhance customer experience. By streamlining processes, automating tasks, and providing data-driven insights, Signifi Solutions will help you overcome staffing shortages and achieve your business goals.
Enhancing Employee Efficiency and Productivity
Retail employees often spend a large portion of their time on administrative and non-customer-facing tasks, such as inventory management, order fulfillment, delivery, and returns. A study by McKinsey & Company found that these tasks can account for up to 40% of the time retail employees spend in stores, reducing their productivity and increasing their workload.
We address these inefficiencies by providing reliable self-serve technology and process automation. Our solutions, such as Smart Mini Lockers, Retail Digital Drawer or LP+ can improve traffic flow and operational efficiency, allowing employees to work more effectively and focus on value-added activities.
By reducing the burden of administrative and non-customer-facing tasks, your crew can allocate their time and energy to more meaningful interactions with customers. This leads to increased employee engagement, motivation, and overall job satisfaction.
Improving Employee Well-being
Retail workers face various occupational hazards, such as stress, overwork, and burnout, which can negatively affect their mental health and performance. According to a report by the National Council for Occupational Safety and Health, retail workers are among the most stressed workers in the US, with 33% reporting high levels of stress.
We improve employee well-being by delivering easy-to-use tools that can simplify their work processes and reduce errors like for example our Smart HD Lockers that can easily track and securely deliver your scanners. Our solutions can automate time-consuming and error-prone tasks, such as inventory management, order fulfillment, delivery, and returns, reducing stress and fatigue for your team.
Enhancing Customer Experience
Signifi Solutions understands that a positive customer experience is crucial for retail success. Customers today expect convenience, speed, and security when they shop, and they are less tolerant of long wait times, queues, and crowding in stores.
Meet and exceed your customers’ expectations by offering convenient and secure options for them to pick up or drop off their purchases at any time and location. We deliver seamless and reliable in-store journeys for customers, enhancing their satisfaction and loyalty, resulting in increased sales and repeat business.
Your staff will now provide an even more superior customer service, knowing that they have the tools to simplify their work processes and minimize errors.
Optimizing Operations with True Data-driven Insights
Signifi Solutions optimize your operations, inventory levels, merchandising strategies, and customer preferences by providing accurate data and insights fueling your decision-making. Our solutions collect and analyze data from various sources, such as customer behavior, product performance, and trends, and provide actionable recommendations improving efficiency and profitability.
The immediate benefits of our innovative approach are numerous:
ROI
Once Signifi’s Smart Mini Lockers has been deployed at this big retail store, the company saved an average of 12 min of per employee per day, a whooping $100,000 saved per year for the store. {100 employees x 5 days x 45 weeks x $24/60min * 12min}
Workforce shortage in the retail industry poses significant challenges. However, Signifi Solutions offers innovative retail solutions that address these challenges head-on. By streamlining operations, improving employee efficiency, and enhancing the customer experience, Signifi Solutions empowers retailers to overcome workforce constraints and thrive in a competitive market.
With Signifi Solutions' expertise and technology, create a more sustainable and fulfilling work environment for your employees while driving business growth and customer satisfaction.
About Signifi Solutions:
Signifi Solutions is a leading provider of asset management and retail loss prevention solutions. Our solutions are designed to handle a wide range of high-value and fragile products in aisles and on shelves. Our units dispense items only after payment is confirmed, eliminating the need for expensive security tags.